Platform Optimization

Turning Insights Into Action

Workday® is an incredibly robust application with near-limitless features. However, many Workday customers go live without all the features they need and are functionality available. In some cases, the tools which garnered the greatest excitement while reviewing and selecting Workday are nowhere to be found at go-live, or if found, require configuration to make useful.

Altura supports you by helping to bridge that gap and ensure that there are no desired Workday features you’re living without. While most support services are inherently reactive, Altura’s Platform Optimization allows us to be proactive. We start by auditing your Workday application and conducting a health check. From there, we work with you to create a roadmap that supports an elevated Workday experience. When your application is optimized and your process is working efficiently, we can help your team become empowered by custom reporting and dashboards. Providing impactful insights will not only transform your organization but will help give you that leading edge.

Josh and his team provide in-depth consulting expertise across a number of Workday modules. His team are tenacious problem-solvers, acting with efficiency and accuracy -and with a sense of urgency that was critical for our needs.

Director, HR Technology – Biopharmaceutical Industry

Parsippany, NJ -US

Domingo of [Altura] is not only informative but concise. He sees his projects entirely through with impeccable communication and documentation. He is well acquainted with the Workday system and extremely knowledgeable on the different types of integrations that Workday supports. Not only has he helped my organization create new integrations, he has also helped us define more efficient methods in current integrations because our business process has evolved. He is comfortable enough in his craft to explain and articulate to any audience, the reasoning and best practice of each decision he makes. Our company will be working with [Altura] in the future.

Application Admin, Real Estate

Dallas, TX -US

[We] greatly value our partnership with [Altura] to support Workday Benefits and Open Enrollment. We had just launched Workday the previous year and had limited resources to support Benefits. The consultants at [Altura] were able to quickly assess our current configuration and provide enhancements to help us administer employee benefits more efficiently for Open Enrollment and throughout the rest of the plan year. Both the Benefits and HRIS teams really enjoy working with the [Altura] team and value their expertise -we see them as an extension of our own team.

HRIS Manager – Rideshare Company

San Francisco, CA – US

[Altura] helped me with our Open Enrollment changes to our Health and Welfare plans, rates, and selection logic. They made several enhancements to plan selection logic and plan functionality logic I didn’t even know was possible. With the enhancements made, our eligibility files are much cleaner to each of our carriers.

Director, Total Rewards | Real Estate Development Company

Dallas, TX – US

Because [Altura] has such a deep and thorough understanding of both Workday and the implementation process, they were able to pair that with their problem solving skills to come up with solutions specific to our business process. Their enthusiasm for Workday, as well as natural leadership skills allowed them to manage a team of varying personalities and skill levels. They were able to identify strengths and weaknesses on our multi-departmental team, and leverage them to ensure a successful roll-out.

HR Administrator – Corporate Law

Los Angeles, CA – US

Platform Optimization

Health Checks & Audits

The first step to platform optimization is understanding the landscape of your application. Our team is made up of experts across every area of Workday and together, we’ve created a robust checklist of common implementation issues, and enhancements most clients benefits from, as well as a list of vital maintenance checks.

This health audit allows us to work with you to create a roadmap for your unique system. Not only will we address the issues we uncover, but we will also take proactive steps to ensure your Workday platform is operating at peak performance. If you begin an AMS engagement with Altura, an assessment of your tenant is our first step.

Platform Optimization

Knowledge Transfer & Training

While Workday and its implementation partners do provide platform training, the early timing and saturation of this knowledge during implementation can leave teams feeling less than prepared to use and optimize the application. Altura provides comprehensive knowledge transfer in a variety of ways including formal group training, one-on-one sessions, detailed documentation, and reference guides.

We provide training and knowledge transfer for Workday users at all levels, including power users within functional areas. We are also passionate about helping teams get the most out of reporting. The custom reporting and dashboards in Workday can be overwhelming at first glance. Our team will help you not only understand the data they present (and what it tells you) but how it represents your process. Equipping your team with tools and increasing Workday knowledge through every engagement is one of our core values.

On-site and remote training are available and always supported by formal documentation. We have also refined our remote training approach to support better learning and comprehension as we all handle shifting work dynamics.

Reports & Dashboards

Dashboards and reporting can be some of the most attractive features of Workday. However, it’s common to see these features fall by the wayside during implementation.

Altura is proud to offer a deep library of reports and dashboards that can help provide actionable insights and have been tested across hundreds of Workday environments. Beyond C-Suite users, our dashboards and reports are vital tools for operational teams, HR leadership, benefits partners, the management chain, and even employee-level team members.

These proprietary tools have been proven to function at the highest level, can be launched quickly, and provide a cost-effective alternative to totally custom dashboards and reports. We also offer report governance resources to ensure that your custom reports and dashboards are well maintained, operating efficiently, and do not needlessly clutter your Workday system.

How Can We Begin Elevating Your Experience?

Our team of platform experts exists to make Workday work for you.